Terms and Conditions

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The Conscious Leader Planner
Governing Law: Commonwealth of Virginia

These Terms and Conditions (“Terms”) govern your purchase, access to, and use of The Conscious Leader Planner and any related digital content, templates, downloads, bonus materials, and associated services (collectively, the “Product”) provided by Dr. Shawn M. Nicholson, LLC and/or its affiliated brands (including Lead Different Now, Dr. Shawn M. Nicholson, LLC and Coach Pivot) (“Company,” “we,” “us,” “our”). By purchasing, downloading, accessing, or using the Product, you agree to these Terms.

The Product is a digital download delivered electronically (via link, email, or platform access). You are responsible for ensuring device and software compatibility. Delivery is deemed complete when access is provided to the email or account used at checkout.

Your purchase grants a limited, non-exclusive, non-transferable, revocable license to use the Product for personal use only (or internal use by a single organization when purchased for that purpose, if explicitly stated at checkout).

You may not reproduce, resell, redistribute, share, upload, publish, sublicense, or create derivative works for commercial use without written permission.

All content, frameworks, designs, text, and materials within the Product are owned by the Company and protected by intellectual property laws. Unauthorized use or distribution is prohibited and may result in legal enforcement.

Prices are listed in U.S. dollars unless stated otherwise. You authorize us and our payment processors to charge your chosen payment method. Taxes may apply depending on jurisdiction. We may change pricing and offers at any time without notice (changes do not apply retroactively to completed purchases).

Because the Product is delivered immediately and cannot be “returned,” all sales are final, unless otherwise required by applicable law.

If you experience a verified access or delivery issue caused by our system, our remedy may include re-delivery, replacement access, or store credit at our discretion.

Chargebacks: If you file a chargeback without first contacting support to resolve the issue, we reserve the right to suspend or revoke access to the Product and deny future purchases.

The Product is provided for educational and informational purposes only. We do not guarantee results, revenue, business performance, outcomes, or specific benefits. Your results depend on execution, market conditions, and factors outside our control.

You agree not to:

• Use the Product in a way that violates law or infringes intellectual property
• Share files, links, or access credentials with others
• Remove copyright notices or proprietary markings
• Use the Product to create competing products or trainings without authorization
  Violation may result in immediate termination of your license and access.

You may use third-party apps (e.g., PDF readers, note apps, printing services) to access the Product. We are not responsible for third-party outages, limitations, fees, or policy changes.

We may terminate or suspend your access and license if you violate these Terms or misuse the Product. Upon termination, you must cease use and delete any copies in your possession.

THE PRODUCT IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

To the fullest extent permitted by law, the Company will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or business opportunities.
If liability is imposed, our total liability will not exceed the amount you paid for the Product.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Product (including purchase, access, use, refunds, or enforcement) will be resolved by binding arbitration, rather than in court, except as stated below.

Either party may seek relief in small claims court in Virginia (if eligible). Either party may also seek injunctive or equitable relief in a court of competent jurisdiction to prevent unauthorized use, infringement, or misuse of intellectual property.

Arbitration will be administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules, as modified by these Terms, unless the parties agree otherwise.

The arbitration will be conducted in the Commonwealth of Virginia, unless the arbitrator determines a remote/virtual proceeding is appropriate. These Terms are governed by the laws of Virginia, without regard to conflict of laws principles.

You and the Company agree that arbitration will be conducted only on an individual basis. No class actions, collective actions, or representative actions are permitted. The arbitrator may not consolidate claims or preside over any form of class proceeding.

Each party will be responsible for its own attorney’s fees and costs unless the arbitrator awards fees and costs under applicable law or the AAA rules.

Any claim must be brought within one (1) year of the event giving rise to the claim, unless a longer period is required by applicable law.

To the extent a dispute is not subject to arbitration, you agree that exclusive venue and jurisdiction will be in the state or federal courts located in Virginia.

We may update these Terms to reflect product changes, legal requirements, or operational improvements. Updated Terms become effective when posted or delivered with the Product. Continued use constitutes acceptance.

For support and policy questions, contact: support@leaddifferentnow.org